Service Center
Rack85 (Movi Pte Ltd)
5 Upper Aljunied Link #08-04 Quartz Industrial Building, Singapore 367903
Nearest MRT: Tai Seng MRT (approx. 11 mins walk) (Circle/Yellow Line)
Operating hours:
Monday to Friday, 10 a.m. to 5 p.m.
Avoid lunch hours from 12p.m. to 2 p.m. (Closed on weekends and public holidays)
For the exchange of Dr.Rock products, please make an appointment with our service center by emailing us at: support@drrock.com.sg . When you contact us, kindly provide your order details for verification.
Strictly by appointment only. Please give 2 working days advance notice.
Please bring the following mandatory items:
– Faulty Product
– Receipt / Proof of Purchase (Soft or Hard copy)